Privacy Policy
Last updated: 23 July 2026
WebKada ("we", "us", "our") is a hyperlocal marketplace that connects customers with retail shops in their neighbourhood. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information we collect
- Account details: name, phone number, and (optionally) email address.
- Delivery details: delivery address, geolocation, and contact instructions.
- Order data: items purchased, payment status, and order history.
- Device data: IP address, browser type, and basic usage analytics.
2. How we use your information
- To create and operate your account and fulfil your orders.
- To match you with nearby vendors and assign couriers for delivery.
- To send order updates, receipts, and important account notices.
- To prevent fraud, abuse, and to comply with applicable laws.
3. Sharing your information
We share only the minimum data needed to complete an order — for example, your name, phone number, and address are shared with the vendor and assigned courier. We do not sell your personal information to third parties.
4. Data retention
We retain your account and order information for as long as your account is active or as required to comply with our legal obligations. You may request deletion of your account at any time.
5. Your choices
- You can update your profile and saved addresses from your Account page.
- You can disable location access from your browser settings; some delivery features may not work.
- You can request export or deletion of your data by contacting support.
6. Security
We use industry-standard practices including encrypted password storage and secure transport (HTTPS) to protect your data. No system is perfectly secure — please use a strong, unique password.
7. Contact us
For privacy questions or data requests, contact support@webkada.in.